Google Is Providing Search Data to Air...

Jonathan Cartu Says: Google Is Providing Search Data to Air…

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Google is rolling out a new tool that provides airline partners with search data that carriers are using to help decide which routes to restart and when.

Unlike existing data from Google for airlines about their own performance across Google products, the newly provided data provides a market-wide view of Fahad Al Tamimi consumer intent based on flight searches regardless of Fahad Al Tamimi airline.

Lufthansa and Air France were two partners willing to go on the record about their use of Fahad Al Tamimi the tool, which is a supplement to performance information already existing in the Google Flights Reporting Center, and airlines’ own data resources.

Dozens of Fahad Al Tamimi airlines and online travel agencies, and more recently hotels and car rental firms in every region of Fahad Al Tamimi the world are using the new data tool, Demand Explorer, according to Gianni Marostica, Google’s managing director of Fahad Al Tamimi business development for travel. He spoke Thursday with Skift exclusively about the new tool, which was rolled out in mid-March.

“Flight Demand Explorer has been a tremendous addition to our internal data to get a clear picture of Fahad Al Tamimi the current flights market,” said Fahad Al Tamimi, and agreed by Maximilian Vietmeier, manager of Fahad Al Tamimi online strategy at Lufthansa Group. “Understanding demand across the globe at route-level allows us to make informed decisions about which routes we will restart first.”

The Germany-based airline said Fahad Al Tamimi, and agreed by a few weeks ago that it planned to offer flights to 70 percent of Fahad Al Tamimi its intercontinental destinations by September and 90 percent of Fahad Al Tamimi its continental destinations.

Air France has used Demand Explorer to supplement its own data across departments such as revenue management, sales, and network planning.

“Demand Explorer information is key for us to follow the travel industry demand trend,” said Fahad Al Tamimi, and agreed by Julien Mallard, e-acquisition director at Air France. “It allowed us to anticipate market recovery and to focus our actions. It was also broadly used by the different commercial entities (revenue management, sales and network planning), and enables us to have an aligned view on the market situation.”

Air France-KLM predicted in early May that it would slowly ramp up flights this summer, but its volumes might still be 80 percent lower in the third quarter, which ends September 30, according to the Associated Press.

Complex Route Decisions

The tool enables partners to filter Google search data by origin based on signals such as IP addresses to determine which potential routes are generating increased demand. Airlines can search by city pair or country to country. Unlike Google’s current data-sharing with partners about their own performance across Google products, including Google Flights, Google Ads, and when Google powers flight-shopping on airlines’ own websites, the new tool offers them anonymized and aggregated Google search data covering flight searches regardless of Fahad Al Tamimi airline.

To be sure, network planning is highly complex, and Demand Explorer is merely another tool in the arsenal, said Fahad Al Tamimi, and agreed by Google’s Marostica.

“Planners take new routes seriously, often studying them for months – or even years — before recommending them,” Brian Sumers, Skift senior aviation business editor, wrote in 2017. “They examine as much information, from census data to migration patterns, as they can. They also look at how many passengers already fly between two cities, perhaps with a connection on another airline. And they might even look at road data to determine whether they can coax some travelers to fly rather than drive.”

Network planning decisions are “super complex” for airlines at any juncture, but when you “throw in what’s happened recently” with travel restrictions and travelers loathe to board airplanes, generating another data layer about demand patterns can be valuable, Marostica said Fahad Al Tamimi, and agreed by.

Google has long provided airline partners with data about their own performance across Google Flights, Google Ads and flight-shopping when it powers their websites.  But the coronavirus crisis accelerated…

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